![]() ![]() We cannot hold stock or guarantee that the item will still be in stock during this time.Please allow up to 5-7 business days to process an exchange.If you are required to pay an additional amount for an exchange, arrangements will be made to have the difference paid for.Include a self-addressed pre-paid satchel with your return or accept that you will be charged $7.95 for delivery in Australia.State the name size and colour of the new item on your return form.If you would like to exchange an item online… unfortunately there is no exchange or refund on any scarves, bond, tights, body tops or swimwear due to hygienic reasons.All exchange items must be in the original condition and meet the criteria of our Return Conditions.There are no refunds, exchanges or credits on an exchanged item. Exchanges are final can only be made once.Only orders need to be returned to our warehouse.purchased using an optional coupon or a promotional code.purchased during a temporary promotion period(ie VIP Days, One Day sales, discount offers etc) or.All Sale Return Items must be in the original condition and meet the criteria of our Return Conditions.If you change your mind, sale or promotional items can be returned for a Modest Cross Credit or an exchange.Refunds for change of mind are not available on sale and promotional items.Credits are only available online at the moment.So you can opt for a credit or exchange for all or part of your order if you wish. ![]() There is no limit on the value of exchanges or credit for online orders.Modest Cross reserves the right to reject returns beyond the return period limit, or items which are not in the same condition in which they were received. Exchanges and items being returned to the warehouse are at the expense of the customer.The swing tag and any other applicable packaging is still attached.The items have not been altered, washed, dry cleaned or damaged while with you and.The items are unworn and in original condition.original purchase date for in store purchases as per printed receipt.We will use the tracked delivery date for online purchases as your receipt date.The return must be made within 14 days* of receipt:.Online returns must be made of the delivered day RETURN CONDITIONSĪll returns are subject to the following conditions (‘Return Conditions’), except in the case of faulty items which may be returned in accordance with the Faulty item section below. Please note additional shipping charges may apply. Online orders can be returned by returning the order to our online warehouse.Exceptions: We do not accept returns or exchanges on body tops, leggings or headwear for hygiene reasons.All Return or Exchange Items must be in the original condition with tags attached and meet the criteria of our ‘Return Conditions’.If an item is deemed faulty, Modest Cross will offer to repair, replace or refund the value of item.If the item does not fit, you are not satisfied with the quality or you change your mind, items can be returned for a Modest Cross Credit or an exchange.Refunds for if the item does not fit, you are not satisfied with the quality or you have simply changed your mind are not available.Modest Cross returns may be eligible for a an exchange or a credit.So, if something isn’t quite right, we’re happy to offer an exchange within 7 days* in accordance with our Returns Policy: We want you to be as in love with your new outfit as we are. ![]()
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